365 Day change of mind Returns

Have more peace of mind and know you can return your purchase if you change your mind.

Try it for free, cancel anytime.

Kmart Logo Target Logo Officeworks Logo

How it works

Shop at our participating brands
Keep your proof of purchase
You have 365 days to change your mind
Have an active OnePass membership during return

How to return your items in-store

Kmart, Target, Officeworks and Priceline
For purchases , if you change your mind, you have 365 days from the date of your purchase to return your unused items

Take your item & proof of purchase into store

Check the participating brands returns policies to ensure that your online item is not excluded from this offering. Make sure to return your item to the participating brand you purchased it from.

Show your OnePass membership

Show that you are an active OnePass member using your mobile device either via the OnePass app or login at onepass.com.au and your team member will assist you to process your return.

Download the OnePass app

Bought a product online?
For 365 day change of mind returns, you need to return purchases in-store to the brand you purchased from.

You can return an item for change of mind if...

Each participating brand will have their own criteria for change of mind returns. Here are a few participating brands key requirements:

It isn’t used or dirty

It has its original packaging and tags

It isn’t an excluded item

You have a copy of your proof of purchase

For more information about other requirements please see participating brand websites - Kmart, Target, Officeworks. and Priceline.

From savings to rewards, get more value from the brands you shop

Are you ready for more? Start your OnePass plan and get more of what you want, when you want it. With awesome value every step of the way.

Annual

limited time only

$20 for the first year#
$40/year thereafter

no free trial

Special offer benefits
Get your first 12 months for just $20
#T&Cs, exclusions apply. OnePass $20 membership offer ends 11.59pm AEST 19 June 2025, unless extended. $40 per year thereafter unless cancelled. Offer not available to current OnePass members.
OnePass benefits include1
Free delivery on eligible items or orders
5x Flybuys points at Kmart, Target, Bunnings Warehouse and Officeworks
365 day change of mind returns
Express Click & Collect at Kmart and Bunnings Warehouse
Sister Club tier members collect 2 Sister Club points per $1 spent in-store at Priceline
Get $20 offer
Annual
$40/year after trial

save $8 a year2

Annual plan benefits
Get 12 months for the price of 10!
OnePass benefits include1
Free delivery on eligible items or orders
5x Flybuys points at Kmart, Target, Bunnings Warehouse and Officeworks
365 day change of mind returns
Express Click & Collect at Kmart and Bunnings Warehouse
Sister Club tier members collect 2 Sister Club points per $1 spent in-store at Priceline
Start 30 day free trial
Monthly
$4/month after trial

equals $48 annually

OnePass benefits include1

Free delivery on eligible items or orders
5x Flybuys points at Kmart, Target, Bunnings Warehouse and Officeworks
365 day change of mind returns
Express Click & Collect at Kmart and Bunnings Warehouse
Sister Club tier members collect 2 Sister Club points per $1 spent in-store at Priceline
Start 30 day free trial

Frequently asked questions

What can be used as proof of purchase?

Please refer to the individual return or refund policies for our participating brands for acceptable proof of purchases:

Am I still eligible for 365 day returns if I no longer have OnePass?

No, you must be an active OnePass member at time of return. You can reactivate your OnePass membership in my account.

One membership.
More value.
Favourite retailers.

  1. T&Cs, exclusions and eligibility criteria apply. Free delivery with no minimum spend. Express Click & Collect already available to all customers at Target, Officeworks and Priceline. Click here for benefits and exclusions for InstantScripts. OnePass only available at Priceline to Sister Club members. Flybuys offer not available at InstantScripts and Priceline.
  2. Savings compared to separately purchasing OnePass monthly subscriptions. See T&Cs for full details